United Way Help Line: Your First Call for Help
When life feels overwhelming, finding the right help shouldn’t be. That’s where the United Way Help Line steps in. Our Help Line is a free, always confidential information and referral service that connects you directly to the support you need. One phone call can start you on a path toward stability, solutions, and hope.
How It Works: Simple, Direct, Personal
Call 217-224-1223
When you call, you’ll speak directly with United Way of Adams County’s Communications & Program Director — a real person, ready to listen and help. Together, you’ll talk through your current situation and identify your immediate needs.
From there:
-
You'll be matched with services or programs that are currently available.
-
If no direct services exist for your need, we’ll explore alternative solutions and help identify next steps.
-
No guesswork. No endless searching. Just personalized guidance and real options.
Why Use the United Way Help Line?
Whether you’re looking for a phone number, information about a service, or full-scale support for a serious challenge, our Help Line can point you in the right direction.
We connect individuals and families with resources including:
-
Health care access
-
Housing and shelter
-
Food and nutrition support
-
Utility and rent assistance
-
Senior services
-
Mental health and substance use programs
-
Legal assistance
-
And more
When you're in need of assistance, turn to United Way of Adams County's Help Line for timely, compassionate care.